European culture
This biggest culture shock to me was how restaurants were ran. I work in a restaurant at home and we are taught that the customer is always right and we go out of the way for them. Also water is free. Here one must wave down a waiter if you need something because it is considered rude if interrupted during your meal. Split checks is also frowned upon but in the US we do it to please the customer. I still don’t quite understand the logic behind it but found it to be an interesting experience.
posted by Maggie Moroney @ June 06, 2022
3 Comments
3 Comments:
I think that in europe the servers actually get paid a decent wage, so they don't have to worry about pleasing the customer as much. They get the people what they need and then they move on to the next thing. Honestly this probably puts less stress on the servers because they can focus on the actual mechanics of their job instead of worrying if they are going to get paid fairly or not. I also think that this mentality of not having to worry about the the customer is always right has lead to less entitled customers in Europe. Not once did I see someone as to complain to the manager or harass a server.
At first I felt it was hard to get use to this. Always trying to figure out tips and always waving down someone apart of the staff to get more water or the check. I can see where Taylor is coming from that it really might be less stressful on the staff. I wonder what kind of wage they are earning to where you don’t normally tip? I wonder if we would ever switch to a system like that.
I also found the customer service to be very different compared to the U.S. I can see why splitting checks can be a big inconvenience for the employees though. I really didn’t like having to pay for water all the time since that’s pretty much all I drink.
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